Privacy Policy

Your personal information and privacy is of the utmost importance to us. Please review our privacy policy below.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something on our website we collect the personal information you give us such as your name, address and email address. We require this information to complete your order and for future contact with you, should the need arise. With your permission, we may also send you emails about us and our products.

We do not sell, distribute or disclose your personal information to any third party.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase or sign up for our newsletter we imply that you consent to our collecting and using your information for that specific reason only.

If we ask for your personal information for a secondary reason, such as for marketing purposes, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by emailing us at info@senescence.life or mailing us at:

Senescence Life Sciences Pte. Ltd., 71 Ubi Road 1, #08-47 Oxley BizHub, Singapore 408732

SECTION 3 - DISCLOSURE

We may disclose your personal information in the event we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server protected by a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, any third-party providers that may be used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in and/or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Singapore and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics
Our website uses Google Analytics and it's Remarketing and Advertising Reporting Features to help us create a better online experience for our users when using our website.

Google Analytics uses first-party cookies, text files temporarily placed on your computer with your permission, to gather anonymous and non-personally identifiable information about your  behaviour on our website. We then use this information to generate reports to help us learn a bit more about how visitors are interacting with our website, so we can continue make improvements and create a more personalized online experience for our users.

This information is non-personally identifiable information, and we will make no attempt to use it to personally identify you.

Remarketing also allows us to use this information to target specific audience groups in advertising our products using Google AdWords and across Google's Display Network. These ads are generated as a result of previous visits to our website and more information can be found at https://www.google.com/policies/technologies/ads/. You can also opt-out of this form of advertising at http://www.google.com/settings/ads.

Most internet browsers are automatically set to accept cookies. However, you can manage your cookie settings through your internet browser settings or mobile device settings. You can also download the "Google Analytics Opt-out Browser Add-on" at https://tools.google.com/dlpage/gaoptout/.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. These cookies allow us to create a better online experience for our users and improve our website's performance:

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
 PREF, persistent for a very short period, Set by Google and tracks who visits the website and from where

Most internet browsers are automatically set to accept cookies. However, you can manage your cookie settings through your internet browser settings or mobile device settings.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@senescence.life or by mail at:

Senescence Life Sciences Pte. Ltd., 71 Ubi Road 1, #08-47 Oxley BizHub, Singapore 408732